Contact Us

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Customer Service

For assistance with bookings for Flight, Combos or Holiday bookings you can contact us in the following ways.

Phoning from within South Africa

Call our Contact Centre
0861 KULULA or 0861 58 58 52

Monday to Sunday 07h00 - 19h00

fax: +27 11 388 2463

kulula flights and Combos:
Monday to Sunday 07h00 - 19h00

kulula holidays:
Monday to Fridays: 08h30 -17h00,
Saturdays and public holidays: closed

Phoning from outside South Africa

Give the kulula Contact Centre a call on  +27 11 921 0500 and they will transfer you to an agent.

Sorry, this service is only for international callers

Flight bookings made through the Contact Centre and Airports are subject to a service fee, read more.

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Tell us what you're thinking. Your feedback helps us improve our service to you.

+27 11 388 2463

Comair Head office physical address:
Cnr. 1 Marignane Drive and Atlas Road
Bonaero Park
South Africa 

Postal address:
P.O. Box 7015
Bonaero Park
South Africa

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Please note: We are no longer monitoring the Hellopeter platform and request you to contact us directly for any queries.

Flight and bag cover contact details

If you’ve added flight and bag cover on your kulula flights or domestic British Airways flights (operated by Comair) and you have a claim or any enquiries, contact Chubb Insurance Limited. They’re the experts in this field and are ready and waiting to help you. For more details on flight and bag cover, read more.

Chubb Claims service

Tel: 0860 223 266 or download the claim form.

Chubb Customer service

Tel: 0861 223 467 


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